Privacy Policy

Introduction

primorixis Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website primorixis.pro or use our services.

As a company registered in Ireland (Registration Number: CRO712893), we comply with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller Information

primorixis Ltd is the data controller for the personal data we collect. You can contact us regarding any data protection matters:

Data Collection

We collect and process various types of personal data depending on how you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our website.

Information You Provide to Us

• Contact information (name, email address, phone number, company name)
• Communication preferences and enquiry details
• Information provided in contact forms, consultation requests, or email communications
• Professional information relevant to our services (business requirements, project details)

Information We Collect Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Referral sources and marketing campaign data

How We Use Your Information

We process your personal data for specific purposes and only when we have a lawful basis to do so. How we use your information depends on the services you use and your preferences.

Service Provision

• Responding to your enquiries and providing consultation services
• Delivering our digital asset management comparison and analysis services
• Managing client relationships and project communications
• Processing service requests and maintaining service records

Website Operation and Improvement

• Ensuring website functionality and security
• Analysing website usage to improve user experience
• Troubleshooting technical issues and providing support
• Optimising website performance and content

Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Protecting our rights and interests
• Maintaining records for business and legal purposes

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please see our Cookie Policy.

Legal Basis for Processing

Under GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Legitimate Interest: For website analytics, security, and business communications
• Contract Performance: When providing services or responding to service enquiries
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: For compliance with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist us in operating our website and business
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger

Third-Party Services

Our website may use third-party services for analytics, hosting, and other business purposes. These services may collect information about your use of our website in accordance with their own privacy policies.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for processing.

• Contact enquiries: Up to 3 years after last contact
• Client records: Up to 7 years after service completion
• Website analytics: Up to 26 months
• Marketing data: Until consent is withdrawn or 3 years of inactivity

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Right of Access: Request information about the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us at privacy@primorixis.pro or +353 612603852. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL/TLS encryption
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection principles
• Secure data storage and backup procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law.